Terms of Service

Last updated: 05.16.2025

HiVirals

Please read these Terms of Service ("Terms") carefully before accessing or using the HiVirals website (collectively referred to as the "Service") and any related services. These Terms outline your legal rights, responsibilities, and conditions of use of our platform, which offers natural Instagram growth through real followers and interactions.

You agree to be bound by these Terms by accessing or using the Service. If you do not agree, you must not access or use the Service.

The Service is operated by Gray Peach Media Inc, a company registered in the United Kingdom (referred to as "HiVirals", "we", "us", or "our").

For details about how we collect and process your data, please refer to our Privacy Policy.

If you have questions about these Terms or the Service, contact us at [email protected].

1. Agreement

These Terms constitute a legally binding agreement between you and HiVirals and incorporate by reference our Privacy Policy, Refund Policy, and any other legal notices posted by HiVirals.

By using the Service, you represent and warrant that:

  • You are at least 18 years of age or the legal age of majority in your jurisdiction;
  • You have full legal authority to enter into this Agreement;
  • You are not prohibited by law from using the Service;
  • You will comply with these Terms and all applicable local, national, and international laws and regulations.

We may revise these Terms at any time. Material changes will be communicated via email or through notices on our platform. Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

A printed version of these Terms and any notice given in electronic form will be admissible in judicial or administrative proceedings to the same extent as other documents originally generated and maintained in printed form.

2. Account Creation and Registration

To access our services, you must create an account using a valid email address. Upon registration, you will receive login credentials to your user dashboard, where you can manage your subscription, preferences, and services. Pay attention that HiVirals will never ask for your Instagram password or login credentials at any time.

You are solely responsible for:

  • Maintaining the confidentiality of your login credentials;
  • All activities that occur under your account;
  • Immediately notifying us at [email protected] if you suspect unauthorized access or a security breach.

Your account is personal to you and may not be sold, transferred, or shared with others. You may delete your account anytime through the user dashboard or by contacting our support team.

We reserve the right to suspend or terminate your account if we determine that you have violated these Terms or engaged in unauthorized or unlawful activity.

3. HiVirals Services Overview

HiVirals provides services designed to boost organic engagement and follower growth on Instagram. Our offerings include:

  • Real follower acquisition;
  • Daily interaction packages (likes, comments);
  • Personal growth consultations;
  • Niche, location, and demographic targeting;
  • Ongoing coaching and content optimization support (Business and PRO plans).

Key service principles:

  • We do not use bots, fake followers, or engagement pods;
  • All growth is executed through manual outreach and niche targeting;
  • Results vary based on profile quality, niche, and market activity;
  • We offer a profile audit to assess your account.

HiVirals does not control how you use your Instagram account, nor do we assume liability for actions taken by Instagram, including account restrictions or bans. Users are expected to comply with Instagram's terms and community guidelines.

For more details, refer to the specific package descriptions on our website.

4. Subscription Terms and Conditions

Placing an Order

To subscribe to HiVirals, you must select one of our subscription plans and complete the checkout process, which includes submitting accurate billing details and payment information. Payment processing is handled by a secure third-party provider. HiVirals does not store your payment credentials.

Subscription Plans

HiVirals offers flexible subscription options tailored to different Instagram growth needs. Plans may vary in duration, engagement volume, or included features (such as coaching or custom targeting). Specific details are available on our website at the time of purchase. You can manage your subscription settings in your account dashboard.

Payment Details

All payments are processed via a secure third-party payment gateway. By submitting payment, you agree to the terms and privacy policy of the provider. HiVirals is not responsible for the storage or misuse of your payment information by third parties.

Currency exchange rates may apply based on your local banking institution and are beyond HiVirals' control.

Pricing and Discounts

HiVirals reserves the right to update subscription pricing at any time. Notice of changes will be provided prior to the effective date, and continued use of the service after such changes constitutes acceptance.

Discounts may be offered occasionally via email promotions, limited-time offers, or through your personal account manager. All discounts are discretionary and subject to terms defined at the time of the offer.

Refunds and Returns

HiVirals strives for customer satisfaction and offers refunds in specific cases. Refund eligibility depends on factors such as subscription plan, engagement results, and duration of use. Please review our Refund Policy for full details.

To request a refund, contact [email protected]. We aim to respond within 3 business days.

5. Content Overview

Our Service may contain links or references to third-party websites, platforms, or content for informational or educational purposes. These external sources are provided for your convenience, and HiVirals neither controls nor endorses them.

We are not responsible for the accuracy, relevance, legality, or completeness of third-party content and disclaim all liability for any damages arising from your access to or reliance on it. Use third-party sites at your own risk and review their respective terms and policies.

6. Content Ownership and Intellectual Property

Content Ownership

All materials presented within the HiVirals platform – including but not limited to text, design, graphics, video, icons, photos, user guides, branding elements, and code (collectively, "Content") – are the property of HiVirals or its licensors and are protected by international copyright and intellectual property laws.

Trademarks

HiVirals' name, logos, and other brand elements are protected trademarks owned by Gray Peach Media Inc. Unauthorized use of any trademark, service mark, or trade dress appearing on the Service is strictly prohibited.

Download Restrictions

Downloading, copying, or sharing any portion of the Service does not grant you ownership or any rights in the underlying intellectual property. You may not remove or modify any proprietary notices included in the downloaded materials.

Limited License

HiVirals grants you a limited, non-transferable, revocable, non-exclusive license to:

  • Access and use the Service following these Terms.
  • View and interact with the content solely for personal, non-commercial purposes.

Restrictions on Use

You may not, without prior written permission:

  • Resell, distribute, modify, or publicly display any Content;
  • Use HiVirals' brand or content in a manner that falsely implies endorsement or association;
  • Embed, frame, or reproduce parts of the Service within another site or app;
  • Reverse engineer or otherwise tamper with our platform's functionality.

Requesting Permission

To request permission to use HiVirals content, please email your request to [email protected], including your name, business name, website URL, and intended use.

License Revocation

HiVirals reserves the right to revoke your access to any part of the Service or Content at any time, for any reason, with or without prior notice.

Enforcement of Rights

HiVirals aggressively enforces its intellectual property rights and may pursue legal remedies, including injunctive relief, where necessary to protect its assets.

7. Limitation of Liability Terms

You agree to indemnify and hold harmless HiVirals, Gray Peach Media Inc, its employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from or related to:

  • Your breach of these Terms;
  • Your misuse or unauthorized use of the Service;
  • Your violation of any applicable law or third-party rights.

HiVirals shall not be liable for:

  • Any indirect, incidental, special, or consequential damages;
  • Loss of profits, data, or other intangible losses;
  • Service interruptions, delays, or failures due to external network issues or third-party platforms (such as Instagram).

Where limitation of liability is not permitted by applicable law, our liability shall be limited to the maximum extent permitted under that law.

HiVirals reserves the right to assume full control of legal defense for any matter subject to your indemnification and expects full cooperation in such cases.

8. Governing Law and Jurisdiction

Governing Law

These Terms are governed by and construed following the laws of the United Kingdom, excluding its conflict of laws rules. By agreeing to these Terms, you consent to the exclusive jurisdiction of the courts in the United Kingdom, regardless of where you are located.

Your Rights

These Terms do not limit any of your rights under local laws. If the laws of your jurisdiction prohibit the use of the Service, you are not authorized to use it.

Service Restrictions

If using the Service violates the laws of your location, you should refrain from using it. It is your responsibility to be aware of and comply with the laws applicable in your jurisdiction.

Dispute Resolution

Negotiation. Any disputes relating to the Service or these Terms should first be resolved through amicable negotiations with the HiVirals team.

Court jurisdiction. If the dispute cannot be resolved through negotiation, it will be exclusively settled in the United Kingdom's state courts, subject to that country's jurisdiction and laws.

Time limit. You agree that any claims related to the Service must be filed within one (1) year from the date the issue arose, unless a longer time period is mandated by applicable law.

9. Electronic Communication Terms

By using the Service, you consent to receiving electronic communications from HiVirals. These communications may include, but are not limited to:

  • Notices about the Service, including updates, modifications, or service interruptions.
  • Information about your account and transaction details.
  • Promotional materials, marketing emails, or Service-related content.

You agree to receive these communications via email or notifications within the platform.

You may opt out of receiving promotional emails by following the unsubscribe instructions provided in the emails. Please note that opting out of marketing communications will not affect your receipt of essential service-related emails, such as account updates or transactional notifications.

10. Service Duration and Termination

Termination by HiVirals

HiVirals reserves the right to modify, suspend, or discontinue the Service at any time, with or without notice. We may also restrict access to some or all features of the Service. HiVirals is not liable for any disruption of services, changes, or cancellation of offerings.

We may suspend or terminate your access to the Service, including your account, if we suspect any violations of these Terms or misuse of the platform. In such cases, we may cooperate with legal authorities or third parties as necessary.

Termination by You

You may terminate this Agreement at any time by deleting your account and ceasing to use the Service. Upon termination:

  • All rights granted to you under this Agreement will immediately cease.
  • We will delete your account and any related data from our servers, in accordance with our Privacy Policy.

Please note that, even after termination, certain provisions of these Terms may remain applicable, such as limitations on liability or indemnification obligations.

11. Additional Terms

HiVirals reserves the right to transfer these Terms, in whole or in part, to any third party, with or without your consent. You may not transfer or assign these Terms to anyone else without HiVirals' prior written consent. Any unauthorized transfer or assignment of rights will be considered invalid.

12. Questions and Support Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service or the HiVirals service, please contact us at:

Email: [email protected]

Business address: Gray Peach Media Inc, Reg number is: P24000052874, 2222 Aloha Dr Unit 101, Honolulu, HI 96815 USA